Knowledge Info 2023
Knowledge Info 2023
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Please Note: All session schedules will be released April 20th

Main Conference AGENDA

Area

Sunday, May 14

Monday, May 15

Tuesday, May 16

Wednesday, May 17

Thursday, May 18

Badge Pick-Up

7:00 AM - 5:00 PM

7:00 AM - 8:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

8:00 AM - 5:00 PM

Main Stage Keynotes

    

9:00 AM - 9:45 AM
Putting Yes to Work

9:00 AM - 10:00 AM
Solving with the Now Platform

11:00 AM - 11:40 AM
Drive Technology Excellence

3:00 PM - 3:40 PM
Customer Experience

9:30 AM - 10:00 AM
Closing Luminary Session

1:00 PM - 2:00 PM
CreatorCon

Expo

    

9:45 AM - 6:00 PM

10:00 AM - 5:00 PM

10:00 AM - 3:00 PM

Meeting Center

  

1:00 PM - 5:00 PM

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

Sessions

9:00 AM - 5:00 PM
NowLearning

9:00 AM - 5:00 PM
NowLearning

10:30 AM - 5:00 PM

10:30 AM - 5:00 PM

10:30 AM - 3:00 PM

ServiceNow Store

    

10:00 AM - 6:00 PM

10:30 AM - 5:00 PM

9:00 AM - 3:00 PM

General Attendeee F&B

    

7:30 AM - 8:30 AM
Continental Breakfast

Coffee Break

12:00 PM -2:00 PM
Lunch

Afternoon Break

7:30 AM - 8:30 AM
Continental Breakfast

Coffee Break

12:00 PM -2:00 PM
Lunch

Afternoon Break

7:30 AM - 8:30 AM
Continental Breakfast

Coffee Break

12:00 PM -2:00 PM
Lunch

Closing Keynote Snack

Evening Events

  

5:30 PM - 7:00 PM
NowLearning Reception

5:00 AM - 6:00 PM
Welcome Reception

4:00 PM -12:00 AM
Hackathon

6:00 PM - 9:00 PM
TACO Happy Hour

4:30 PM - 7:00 PM
Closing Happy Hour and Concert

  • Lab Sessions

  • Main Conference Sessions

  • Theatre Sessions

  • Classroom Diagram

  • Expo Floor Diagram

Main Conference Lab Sessions

                                           LAB Number

                                              Cdev Owner

LAB1555-K23

Stijn Verhulst

LAB1560-K23

Josh Personius

Pat O'Brien

Steve Krahn

LAB1562-K23

Brian Pottle

LAB1563-K23

Bo Rothwell

LAB1564-K23

Julie Rodgers

LAB1567-K23

Josh Personius

Abhinav Ramaseshan

Caitlin Abrams

Lab Resources

  • K23 Lab Session Call Recordings
  • K23 Lab Guidebook & PPT Templates

Main Conference Sessions

Main Conference Theatre Sessions

Classroom Diagram

Pre-conference classes, Labs, and Main Conference Sessions will take place in the first-floor classrooms in the Galileo, Marco Polo and Cassanova spaces. Badging and meals will be provided in the adjacent foyer and Hall G. 

Expo Floor Diagram

Training & Certification will have a presence in two EXPO locations: RiseUp (Zone 4) and Accelerate Value (Zone 5).  Staff responsibilities in this area include theater session speakers, booth attendants, and AR/VR experience staff. Please reference the images below to find the location you are working.

Need assistance? Please contact Training & Certification Events at trina.marxen@servicenow.com