Find inspiration within our vibrant ServiceNow University Community!

Participate in our events to uncover best practices, learn helpful tips, and gain insight into the journeys of fellow community members. Learn about transformative career and life changes as people seize opportunities to reshape their paths and grow their skills. 

Upcoming Events

Please be advised that ServiceNow University Community Events do not offer free courses or vouchers

Speed Networking:

For August - Speed Networking will be taking place at AI Learning Days, to register use the "AI LEARNING DAYS" button below. 

Tuesdays, Every other Month.

We invite you to join us for our bi-monthly Tuesday Speed Networking event, where ServiceNow University Community members can network with fellow learners and professionals!

Meet other learners from many different industries and career paths, build connections globally, and learn more about opportunities in the ServiceNow ecosystem.

Upcoming Events and Webinars

From Practitioner to Product Thinker: The Mindset Shift Nobody Taught You with Hemanth Chakravartula

Why does your best work keep getting rebuilt? Most technical practitioners excel at execution but struggle to identify what should actually be created. Join Hemanth Chakravartula, ServiceNow's Staff Software Engineer and Certified Technical Architect, to discover the gap between solving problems well and solving the right problems. Learn practical frameworks for challenging requirements with confidence, aligning technical work to real value, and building sustainable platforms. Designed for architects, developers, admins, and consultants ready to make their technical depth matter more. Transform how you approach every project.

Hemanth leads platform engineering and AI development for an ecosystem serving millions of practitioners worldwide. His expertise spans large language models, retrieval-augmented generation, and agentic systems. With a Postgraduate in Product Management from the Indian School of Business, his career journey shaped one conviction: the best platforms come from engineers who master both technical rigor and product judgment.

The Human Side of AI Adoption with Kelly Paulette

Why do some people embrace AI while others hesitate? The answer may have less to do with technology than motivation. Discover how understanding the psychology behind AI adoption can help you navigate uncertainty, strengthen confidence in your uniquely human skills, and build responsibly in an AI-first world.

Kelly Paulette is an instructional designer with over 15 years of experience in learning and development. She's spent the past five and a half years supporting Sales Enablement and non-technical training at ServiceNow after over a decade in the service industry at Publix Supermarkets and The Walt Disney Company. She's an expert in the field of asking herself, "why the heck did I say or do the thing I just said or did?," which inspired a master's degree in Applied Learning with a focus on human motivation and performance. Kelly is a former Disney University facilitator and Walt Disney Legacy Award recipient. When she's not designing or facilitating professional development, she can usually be found in her old stomping grounds at the theme parks or listening to BTS. 

Blueprint for Responsible AI with Ekaterina Koenes

Session Abstract: AI governance requires a solid architecture, not just good intentions. This session breaks down the foundations organizations need to govern AI responsibly: the sources and provisions that inform governance frameworks, core responsible AI principles, risk management practices, the evolving regulatory landscape, and practical approaches to governing AI development. Attendees will leave with a clear framework for structuring AI governance within their own organizations, from foundational principles to day-to-day development practices.

fredag 24 juli 2026
From Practitioner to Product Thinker: The Mindset Shift Nobody Taught You07:00 - 08:00
torsdag 20 augusti 2026
The Human Side of AI Adoption with Kelly Paulette10:00 - 11:00
onsdag 26 augusti 2026
Blueprint for Responsible AI with Ekaterina Koenes05:15 - 06:15
Tidszon: (UTC-07:00) Pacific Time (USA och Kanada) [Ändra tidszon]