ServiceNow stats

2004
date founded
~85%
of Fortune 500 companies use our platform
28,000+
global employees
8,100+
global enterprise customers
3,000+
global partners

 

ServiceNow global ecosystem stats

That means over 24,000 organizations have teams that work on and maintain the ServiceNow platform with rewarding careers in a range of industries and over 3,000 partners hire teams to consult, implement, and deliver services for our customers. Skilling up in ServiceNow means you are opening up doors to a whole range of interesting career paths. We've built the Career Journeys below, to make this a little easier.

Source: Lightcast Market Data (Job Posting Analytics) – Global – January-December 2025 

 

Top in-demand roles

ServiceNow customers and partners need people in a variety of roles to implement, maintain, and use our platform. Here are a few of the most in-demand careers within our ecosystem.

 

 

Be sure to check out the ServiceNow University Career Journeys page, which explain each of these roles in more detail. Each Career Journey includes prescriptive paths with courses you can take to get started in a career in these areas. 

 

Tip
The most common starting point is our Welcome to ServiceNow course and then the ServiceNow Administration Fundamentals course, which leads to the Certified System Administrator certification. Both are embedded in the System Administrator Career Journey.