Full Name
Lisa Shuman
Job Title
Principal Technical Trainer
Company
ServiceNow
Speaking At
Call My Agent: Demystifying AI Agents in ServiceNow
Call My Agent: Demystifying AI Agents in ServiceNow
Call My Agent: Demystifying AI Agents in ServiceNow
Call My Agent: Demystifying AI Agents in ServiceNow
Call My Agent: Demystifying AI Agents in ServiceNow
Speaker Bio
Lisa is a ServiceNow Principal Technical Trainer and Certified Technical Architect with over 12 years of hands-on development experience on the platform and more than six years dedicated to training and empowering technical learners. A passionate early adopter of ServiceNow's AI capabilities, she brings deep platform expertise and infectious enthusiasm to every classroom, helping practitioners at all levels understand and harness the power of AI within ServiceNow.