The School of AI, powered by ServiceNow University, is your central hub to learn ServiceNow Agentic AI! We curated the best content to help you dive deeper—whether you’re a pro unlocking AI’s potential for your business or a developer, engineer, or product team weaving AI into workflows and apps.
This is your playground to explore, experiment, and shape the future with AI.
School of AI Our Enablement Offerings
Start your AI journey today with ServiceNow University. Explore the learning paths and badges that will make your teams AI-ready.
AI Essentials
Get AI-smart. Learn AI fundamentals, adopt it responsibly, and use AI tools to transform your work.
AI Builder Fundamentals
Develop AI-driven workflows, build smart apps, and create intelligent customer experiences.
Now Assist Executive Micro-Certification
For executive sponsors seeking to understand ServiceNow AI and the prerequisites for AI-powered automation on the Now Platform.
AI Learning Days Session Recordings
Whether you're aiming to sharpen your ServiceNow expertise, dive into the latest in AI, or connect with industry experts, AI Learning Days has you covered with over 20 engaging sessions.
Click below to find links to recordings from our first-ever AI Learning Days event.
The AI Skills Gap
- 67% do not strongly agree they have the mix of talent and skills they need to execute on their AI strategy
- 64% agree they are still in the process of identifying skills needed to implement their AI strategy
- Only 50% of AI-ready companies believe they have the right talent vs 29% of others
The AI transformation isn’t just about technology – it’s about people. Without the right skills, AI strategies stall, adoption slows, and employee confidence drops.
JOIN SERVICENOW UNIVERSITY A COMMUNITY OF MILLIONS
ServiceNow University is the ultimate playground for learning, designed to help develop the skills you need for an AI-driven world, turning skill-building into a dynamic journey that prepares you to excel today and grow your ServiceNow career tomorrow.