Courses By Region: Now Learning Instructor Led Class Schedule

Course Title	Current Schedule
Adopting a Platform Owner Mindset	APOM : Nov 13 - 14, 2024 (09:00 - 17:00 America/Chicago) APOM : Dec 10 - 11, 2024 (09:00 - 17:00 America/Chicago) 2025 APOM : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
Application Development Fundamentals	ADF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) ADF : Nov 12 - 14, 2024 (09:00 - 17:00 America/Chicago) ADF : Nov 20 - 22, 2024 (09:00 - 17:00 America/Chicago) ADF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) ADF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago) ADF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago) 2025 ADF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago) ADF : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
Configuration Management Database (CMDB) Fundamentals	CMDBF : Oct 23 - 25, 2024 (09:00 - 17:00 America/Chicago) – Only 9 seats remaining CMDBF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) CMDBF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) CMDBF : Dec 17 - 19, 2024 (09:00 - 17:00 America/Chicago) 2025 CMDBF : Jan 13 - 15, 2025 (09:00 - 17:00 America/Chicago)
Customer Service Management Essentials *NEW COURSE OFFERING*	CSME : Nov 6 - 8, 2024 (09:00 - 17:00 America/Chicago) CSME : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago) CSME : Dec 4 - 6, 2024 (09:00 - 17:00 America/Chicago) CSME : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago) 2025 CSME : Jan 15 - 17, 2025 (09:00 - 17:00 America/Chicago)
Discovery Fundamentals	DF : Oct 23 - 25, 2024 (09:00 - 17:00 America/Chicago) DF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) DF : Dec 4 - 6, 2024 (09:00 - 17:00 America/Chicago) DF : Dec 16 - 18, 2024 (09:00 - 17:00 America/Chicago) 2025 DF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago) DF : Jan 15 - 17, 2025 (09:00 - 17:00 America/Chicago) DF : Jan 29 - 31, 2025 (09:00 - 17:00 America/Chicago)
Field Service Management (FSM) Implementation	FSMI : Dec 19 - 20, 2024 (09:00 - 17:00 America/Chicago)
GRC: Integrated Risk Management (IRM) Implementation	GRC-IRMI : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) 2025 GRC-IRMI : Jan 8 - 10, 2025 (09:00 - 17:00 America/Chicago) GRC-IRMI : Jan 21 - 23, 2025 (09:00 - 17:00 America/Chicago)
GRC: Third Party Risk Management Implementation	GRC-TPRMI : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) GRC-TPRMI : Nov 18 - 19, 2024 (09:00 - 17:00 America/Chicago) GRC-TPRMI : Dec 12 - 13, 2024 (09:00 - 17:00 America/Chicago) 2025 GRC-TPRMI : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
Hardware Asset Management (HAM) Fundamentals	HAMF : Oct 21 - 23, 2024 (09:00 - 17:00 America/Chicago) HAMF : Nov 5 - 7, 2024 (09:00 - 17:00 America/Chicago) HAMF : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago) HAMF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) HAMF : Dec 16 - 18, 2024 (09:00 - 17:00 America/Chicago) 2025 HAMF : Jan 8 - 10, 2025 (09:00 - 17:00 America/Chicago) HAMF : Jan 22 - 24, 2025 (09:00 - 17:00 America/Chicago)
Human Resources (HR) Fundamentals	HRF : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago) HRF : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago) HRF : Dec 19 - 20, 2024 (09:00 - 17:00 America/Chicago) 2025 HRF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago) HRF : Jan 30 - 31, 2025 (09:00 - 17:00 America/Chicago)
Human Resources (HR) Implementation	HRI : Oct 29 - 30, 2024 (09:00 - 17:00 America/Chicago) HRI : Dec 10 - 11, 2024 (09:00 - 17:00 America/Chicago) 2025 HRI : Jan 23 - 24, 2025 (09:00 - 17:00 America/Chicago)
IT Service Management (ITSM) Fundamentals	ITSMF : Oct 24 - 25, 2024 (09:00 - 17:00 America/Chicago) ITSMF : Nov 4 - 5, 2024 (09:00 - 17:00 America/Chicago) ITSMF : Nov 13 - 14, 2024 (09:00 - 17:00 America/Chicago) ITSMF : Dec 12 - 13, 2024 (09:00 - 17:00 America/Sao_Paulo) - Language: Portuguese ITSMF : Dec 23 - 24, 2024 (09:00 - 17:00 America/Chicago) 2025 ITSMF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago) ITSMF : Jan 13 - 14, 2025 (09:00 - 17:00 America/Mexico_City) - Language: Spanish ITSMF : Jan 23 - 24, 2025 (09:00 - 17:00 America/Chicago)
IT Service Management (ITSM) Implementation	ITSMI : Nov 6 - 8, 2024 (09:00 - 17:00 America/Chicago) ITSMI : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago) ITSMI : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago) 2025 ITSMI : Jan 13 - 15, 2025 (09:00 - 17:00 America/Chicago) ITSMI : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
Performance Analytics (PA) Fundamentals	PAF : Oct 24 - 25, 2024 (09:00 - 17:00 America/Chicago) – Only 5 seats remaining PAF : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) PAF : Nov 19 - 20, 2024 (09:00 - 17:00 America/Chicago) PAF : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago) PAF : Dec 23 - 24, 2024 (09:00 - 17:00 America/Chicago) 2025 PAF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago) PAF : Jan 30 - 31, 2025 (09:00 - 17:00 America/Chicago)
Performance Analytics (PA) Advanced	PAA : Oct 29 - 30, 2024 (09:00 - 17:00 America/Chicago) PAA : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago) PAA : Dec 30 - 31, 2024 (09:00 - 17:00 America/Chicago) 2025 PAA : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
Scripting in ServiceNow Fundamentals	SSNF : Oct 23 - 25, 2024 (09:00 - 17:00 America/Chicago) SSNF : Nov 13 - 15, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining SSNF : Nov 25 - 27, 2024 (09:00 - 17:00 America/Chicago) SSNF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago) 2025 SSNF : Jan 22 - 24, 2025 (09:00 - 17:00 America/Chicago)
Security Operations (SecOps) Fundamentals	SOF : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) – Only 8 seats remaining SOF : Dec 12 - 13, 2024 (09:00 - 17:00 America/Chicago) 2025 SOF : Jan 16 - 17, 2025 (09:00 - 17:00 America/Chicago)
Security Incident Response (SIR) Implementation	SIRI : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago)
Service Portal Fundamentals	SPF : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) SPF : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago) 2025 SPF : Jan 9 - 10, 2025 (09:00 - 17:00 America/Chicago) SPF : Jan 23 - 24, 2025 (09:00 - 17:00 America/Chicago)
ServiceNow Administration Fundamentals - Please complete** Welcome to ServiceNow before you attend this course.**	SNAF : Oct 21 - 23, 2024 (09:00 - 17:00 America/New_York) SNAF : Oct 28 - 30, 2024 (09:00 - 17:00 America/Chicago) SNAF : Nov 4 - 6, 2024 (09:00 - 17:00 America/Chicago) SNAF : Nov 6 - 8, 2024 (09:00 - 17:00 America/New_York) SNAF : Nov 12 - 14, 2024 (09:00 - 17:00 America/Chicago) SNAF : Nov 18 - 20, 2024 (09:00 - 17:00 America/Chicago) SNAF : Nov 20 - 22, 2024 (09:00 - 17:00 America/New_York) SNAF : Nov 25 - 27, 2024 (09:00 - 17:00 America/New_York) SNAF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 America/New_York) SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 America/Mexico_City) - Language: Spanish SNAF : Dec 9 - 11, 2024 (09:00 - 17:00 America/Chicago) SNAF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago) SNAF : Dec 16 - 18, 2024 (09:00 - 17:00 America/New_York) SNAF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago) 2025 SNAF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago) SNAF : Jan 8 - 10, 2025 (09:00 - 17:00 America/New_York) SNAF : Jan 13 - 15, 2025 (09:00 - 17:00 America/Chicago) SNAF : Jan 15 - 17, 2025 (09:00 - 17:00 America/Chicago) SNAF : Jan 21 - 23, 2025 (09:00 - 17:00 America/New_York) SNAF : Jan 29 - 31, 2025 (09:00 - 17:00 America/Chicago)
ServiceNow Administration Advanced	SNAA : Oct 24 - 25, 2024 (09:00 - 17:00 America/Chicago) SNAA : Nov 12 - 13, 2024 (09:00 - 17:00 America/Chicago) SNAA : Dec 5 - 6, 2024 (09:00 - 17:00 America/Chicago) SNAA : Dec 19 - 20, 2024 (09:00 - 17:00 America/Chicago)
ServiceNow Platform Implementation	SNPI : Nov 13 - 15, 2024 (09:00 - 17:00 America/Chicago) SNPI : Dec 9 - 11, 2024 (09:00 - 17:00 America/Chicago) 2025 SNPI : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
Software Asset Management (SAM) Professional Fundamentals	SAMF : Oct 16 - 18, 2024 (09:00 - 17:00 America/Chicago) – Only 5 seats remaining SAMF : Oct 28 - 30, 2024 (09:00 - 17:00 America/Chicago) SAMF : Nov 6 - 8, 2024 (09:00 - 17:00 America/Chicago) SAMF : Nov 12 - 14, 2024 (09:00 - 17:00 America/Chicago) SAMF : Nov 20 - 22, 2024 (09:00 - 17:00 America/Chicago) SAMF : Dec 3 - 5, 2024 (09:00 - 17:00 America/Chicago) SAMF : Dec 9 - 11, 2024 (09:00 - 17:00 America/Chicago) SAMF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago) 2025 SAMF : Jan 6 - 8, 2025 (09:00 - 17:00 America/Chicago) SAMF : Jan 22 - 24, 2025 (09:00 - 17:00 America/Chicago) SAMF : Jan 29 - 31, 2025 (09:00 - 17:00 America/Chicago)
Strategic Portfolio Management (SPM) Fundamentals (2 Day) Moving to 3 day offering Dec 2024 – See course and list below for dates after Dec 2, 2024*	SPMF : Oct 29 - 30, 2024 (09:00 - 17:00 America/Chicago) SPMF : Nov 5 - 6, 2024 (09:00 - 17:00 America/Chicago) SPMF : Nov 14 - 15, 2024 (09:00 - 17:00 America/Chicago) SPMF : Nov 19 - 20, 2024 (09:00 - 17:00 America/Chicago) SPMF : Nov 25 - 26, 2024 (09:00 - 17:00 America/Chicago)
Strategic Portfolio Management (SPM) Fundamentals (3 Day) *NEW 3-Day Offering will be released in Dec 2024*	SPMF : Dec 2 - 4, 2024 (09:00 - 17:00 America/Chicago) SPMF : Dec 11 - 13, 2024 (09:00 - 17:00 America/Chicago) SPMF : Dec 18 - 20, 2024 (09:00 - 17:00 America/Chicago) 2025 SPMF : Jan 8 - 10, 2025 (09:00 - 17:00 America/Chicago) SPMF : Jan 21 - 23, 2025 (09:00 - 17:00 America/Chicago) SPMF : Jan 27 - 29, 2025 (09:00 - 17:00 America/Chicago)
Vulnerability Response Implementation	VRI : Nov 7 - 8, 2024 (09:00 - 17:00 America/Chicago) VRI : Nov 19 - 20, 2024 (09:00 - 17:00 America/Chicago) VRI : Dec 23 - 24, 2024 (09:00 - 17:00 America/Chicago) 2025 AMS: VRI : Jan 30 - 31, 2025 (09:00 - 17:00 America/Chicago)

Course Title	Current Schedule
Adopting a Platform Owner Mindset	APOM : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 EMEA: APOM : Jan 23 - 24, 2025 (09:00 - 17:00 Europe/Copenhagen)
Application Development Fundamentals	ADF : Oct 14 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French ADF : Oct 23 - 25, 2024 (09:00 - 17:00 Europe/Copenhagen) ADF : Nov 4 - 6, 2024 (09:00 - 17:00 Europe/London) ADF : Nov 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German ADF : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) ADF : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen) ADF : Dec 18 - 20, 2024 (09:00 - 17:00 Europe/London) 2025 ADF : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen) ADF : Jan 22 - 24, 2025 (09:00 - 17:00 Europe/London)
Configuration Management Database (CMDB) Fundamentals	CMDBF : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London) CMDBF : Dec 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 CMDBF : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen) CMDBF : Jan 29 - 31, 2025 (09:00 - 17:00 Europe/London)
Customer Service Management Essentials *NEW COURSE OFFERING*	CSME : Oct 23 - 25, 2024 (09:00 - 17:00 Issy-les-Moulineaux, France) - IN PERSON ONLY - Language: French CSME : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen) CSME : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/London) CSME : Dec 4 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German CSME : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 CSME : Jan 8 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen) CSME : Jan 27 - 29, 2025 (09:00 - 17:00 Europe/London)
Discovery Fundamentals	DF : Oct 23 - 25, 2024 (09:00 - 17:00 Europe/London) Only 9 seats remaining DF : Nov 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen) DF : Nov 27 - 29, 2024 (09:00 - 17:00 Europe/London) DF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 DF : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
Field Service Management (FSM) Implementation	FSMI : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/London) FSMI : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 FSMI : Jan 16 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
GRC: Integrated Risk Management (IRM) Implementation	GRC-IRMI : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London) GRC-IRMI : Dec 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 GRC-IRMI : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen)
GRC: Third Party Risk Management Implementation	GRC-TPRMI : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)
Hardware Asset Management (HAM) Fundamentals	HAMF : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/London) – Only 9 seats remaining HAMF : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 7 seats remaining HAMF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/London) 2025 HAMF : Jan 8 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen) HAMF : Jan 27 - 29, 2025 (09:00 - 17:00 Europe/London)
Human Resources (HR) Fundamentals	HRF : Oct 24 - 25, 2024 (09:00 - 17:00 Europe/Copenhagen) – Only 8 seats remaining HRF : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/London) HRF : Dec 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 HRF : Jan 20 - 21, 2025 (09:00 - 17:00 Europe/Copenhagen)
Human Resources (HR) Implementation	HRI : Oct 28 - 29, 2024 (09:00 - 17:00 Europe/Copenhagen) HRI : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/London) HRI : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 HRI : Jan 2 - 3, 2025 (09:00 - 17:00 Europe/Copenhagen) HRI : Jan 27 - 28, 2025 (09:00 - 17:00 Europe/London)
IT Service Management (ITSM) Fundamentals	ITSMF : Oct 24 - 25, 2024 (09:00 - 17:00 Europe/London) ITSMF : Nov 4 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen) ITSMF : Nov 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) ITSMF : Dec 2 - 3, 2024 (09:00 - 17:00 Europe/London) ITSMF : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 ITSMF : Jan 2 - 3, 2025 (09:00 - 17:00 Europe/Copenhagen) ITSMF : Jan 13 - 14, 2025 (09:00 - 17:00 Europe/London) ITSMF : Jan 30 - 31, 2025 (09:00 - 17:00 Europe/Copenhagen)
IT Service Management (ITSM) Implementation	ITSMI : Nov 6 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen) ITSMI : Nov 18 - 20, 2024 (09:00 - 17:00 Europe/London) ITSMI : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen) ITSMI : Dec 11 - 13, 2024 (09:00 - 17:00 Europe/London) ITSMI : Dec 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 ITSMI : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen) ITSMI : Jan 22 - 24, 2025 (09:00 - 17:00 Europe/London)
Performance Analytics (PA) Fundamentals	PAF : Oct 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) - Only 6 seats remaining PAF : Nov 7 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen) PAF : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) PAF : Dec 5 - 6, 2024 (09:00 - 17:00 Europe/London) PAF : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 PAF : Jan 6 - 7, 2025 (09:00 - 17:00 Europe/Copenhagen) PAF : Jan 20 - 21, 2025 (09:00 - 17:00 Europe/London)
Performance Analytics (PA) Advanced	PAA : Nov 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen). - Only 9 seats remaining PAA : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 PAA : Jan 8 - 9, 2025 (09:00 - 17:00 Europe/Copenhagen)
Scripting in ServiceNow Fundamentals	SSNF : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen) SSNF : Nov 20 - 22, 2024 (09:00 - 17:00 Europe/London) – Only 9 seats remaining SSNF : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French SSNF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 SSNF : Jan 8 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen)
Security Operations (SecOps) Fundamentals	SOF : Nov 5 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen) SOF : Dec 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen 2025 SOF : Jan 27 - 28, 2025 (09:00 - 17:00 Europe/Copenhagen)
Security Incident Response (SIR) Implementation	SIRI : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen) - Only 8 seats remaining
Service Portal Fundamentals	SPF : Nov 4 - 5, 2024 (09:00 - 17:00 Europe/London) - Only 6 seats remaining SPF : Dec 5 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 SPF : Jan 9 - 10, 2025 (09:00 - 17:00 Europe/Copenhagen)
ServiceNow Administration Fundamentals - Please complete** Welcome to ServiceNow before you attend this course.**	SNAF : Oct 21 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German SNAF : Oct 23 - 25, 2024 (09:00 - 17:00 Europe/London) - Only 6 seats remaining SNAF : Oct 28 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAF : Nov 6 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAF : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London) - Only 9 seats remaining SNAF : Nov 13 - 15, 2024 (09:00 - 17:00 Issy-les-Moulineaux, France) - IN PERSON ONLY - Language: French SNAF : Nov 18 - 20, 2024 (09:00 - 17:00 Frankfurt, Germany) - IN PERSON ONLY - Language: German SNAF : Nov 19 - 21, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAF : Nov 26 - 28, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 Europe/London) SNAF : Dec 9 - 11, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAF : Dec 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French SNAF : Dec 16 - 18, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German SNAF : Dec 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 SNAF : Jan 6 - 8, 2025 (09:00 - 17:00 Europe/Copenhagen) SNAF : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: French SNAF : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/London) SNAF : Jan 20 - 22, 2025 (09:00 - 17:00 Europe/Copenhagen) SNAF : Jan 22 - 24, 2025 (09:00 - 17:00 Europe/Copenhagen) - Language: German SNAF : Jan 29 - 31, 2025 (09:00 - 17:00 Europe/Copenhagen)
ServiceNow Administration Advanced	SNAA : Oct 24 - 25, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAA : Nov 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) SNAA : Dec 12 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German SNAA : Dec 18 - 19, 2024 (09:00 - 17:00 Europe/London) 2025 SNAA : Jan 13 - 14, 2025 (09:00 - 17:00 Europe/Copenhagen)
ServiceNow Platform Implementation	SNPI : Nov 11 - 13, 2024 (09:00 - 17:00 Europe/London) SNPI : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/Copenhagen) 2025 SNPI : Jan 15 - 17, 2025 (09:00 - 17:00 Europe/Copenhagen)
Software Asset Management (SAM) Professional Fundamentals	SAMF : Nov 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen) - Only 8 seats remaining SAMF : Dec 2 - 4, 2024 (09:00 - 17:00 Europe/London) 2025 SAMF : Jan 13 - 15, 2025 (09:00 - 17:00 Europe/Copenhagen)
Strategic Portfolio Management (SPM) Fundamentals (2 days) Moving to 3 day offering Dec 2024 – See course and list below for dates after Dec 2, 2024*	SPMF : Nov 4 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen) - Only 7 seats remaining SPMF : Nov 28 - 29, 2024 (09:00 - 17:00 Europe/London)
Strategic Portfolio Management (SPM) Fundamentals (3-day) *NEW 3-Day Offering will be released in Dec 2024*	SPMF : Dec 16 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)
Vulnerability Response Implementation	VRI : Nov 20 - 21, 2024 (09:00 - 17:00 Europe/Copenhagen)

Course Title	Current Schedule
*Adopting a Platform Owner Mindset*	APOM : Oct 21 - 22, 2024 (09:00 - 17:00 Australia/Sydney) – Only 2 seats remaining APOM : Nov 14 - 15, 2024 (09:00 - 17:00 Minato City, Japan) - IN PERSON ONLY - Language: Japanese
Application Development Fundamentals	ADF : Oct 22 - 24, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese ADF : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Singapore) ADF : Nov 20 - 22, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese ADF : Dec 17 - 19, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese 2025 ADF : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Configuration Management Database (CMDB) Fundamentals	CMDBF : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Singapore) – Only 8 seats remaining
Customer Service Management Essentials *NEW COURSE OFFERING*	CSME : Oct 28 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese – Only 5 seats remaining CSME : Dec 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese – Only 9 seats remaining 2025 CSME : Jan 22 - 24, 2025 (09:00 - 17:00 Australia/Sydney) CSME : Jan 27 - 29, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Discovery Fundamentals	DF : Oct 22 - 24, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese DF : Nov 26 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese DF : Dec 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese 2025 DF : Jan 15 - 17, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
GRC: Integrated Risk Management (IRM) Implementation	GRC-IRMI : Nov 20 - 22, 2024 (09:00 - 17:00 Asia/Singapore) GRC-IRMI : Dec 2 - 4, 2024 (09:00 - 17:00 Asia/Kolkata)
Human Resources (HR) Fundamentals	HRF : Nov 12 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese - Only 9 seats remaining
Human Resources (HR) Implementation	HRI : Oct 29 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese HRI : Dec 11 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
IT Service Management (ITSM) Fundamentals	ITSMF : Nov 7 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese ITSMF : Dec 10 - 11, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
IT Service Management (ITSM) Implementation	ITSMI : Oct 28 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese - Only 9 seats remaining ITSMI : Nov 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese ITSMI : Dec 2 - 4, 2024 (09:00 - 17:00 Asia/Singapore) ITSMI : Dec 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese 2025 ITSMI : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Performance Analytics (PA) Fundamentals	PAF : Nov 18 - 19, 2024 (09:00 - 17:00 Australia/Sydney)
Scripting in ServiceNow Fundamentals	SSNF : Nov 11 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese - Only 7 seats remaining SSNF : Nov 11 - 13, 2024 (09:00 - 17:00 Asia/Kolkata) SSNF : Dec 4 - 6, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese 2025 SSNF : Jan 20 - 22, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Security Operations (SecOps) Fundamentals	SOF : Dec 4 - 5, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Security Incident Response (SIR) Implementation	SIRI : Dec 9 - 10, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Service Portal Fundamentals	SPF : Oct 28 - 29, 2024 (09:00 - 17:00 Australia/Sydney)
ServiceNow Administration Fundamentals - Please complete** Welcome to ServiceNow before you attend this course.**	SNAF : Oct 22 - 24, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese - Only 8 seats remaining SNAF : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Nov 11 - 13, 2024 (09:00 - 17:00 Asia/Singapore) SNAF : Nov 12 - 14, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Nov 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Nov 27 - 29, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Dec 2 - 4, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Dec 4 - 6, 2024 (09:00 - 17:00 Australia/Sydney) SNAF : Dec 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Dec 18 - 20, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese 2025 SNAF : Jan 15 - 17, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Jan 20 - 22, 2025 (09:00 - 17:00 Australia/Sydney) SNAF : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNAF : Jan 22 - 24, 2025 (09:00 - 17:00 Asia/Kolkata) SNAF : Jan 28 - 30, 2025 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
ServiceNow Administration Advanced	SNAA : Nov 21 - 22, 2024 (09:00 - 17:00 Australia/Sydney) SNAA : Dec 4 - 5, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
ServiceNow Platform Implementation	SNPI : Oct 23 - 25, 2024 (09:00 - 17:00 Asia/Singapore) - Only 9 seats remaining SNPI : Nov 6 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese SNPI : Nov 18 - 20, 2024 (09:00 - 17:00 Asia/Kolkata) SNPI : Dec 11 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
Software Asset Management (SAM) Professional Fundamentals	SAMF : Dec 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo)
Strategic Portfolio Management (SPM) Fundamentals (2 day) Moving to 3 day offering Dec 2024 – See course and list below for dates after Dec 2, 2024*	SPMF : Nov 18 - 19, 2024 (09:00 - 17:00 Asia/Tokyo)
Vulnerability Response Implementation	VRI : Oct 24 - 25, 2024 (09:00 - 17:00 Australia/Sydney) VRI : Nov 27 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

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