AI Readiness ServiceNow University

As organizations rapidly adopt AI, the teams that understand how to use these capabilities effectively will be the ones who move faster, innovate more, and deliver the greatest impact. By adding learners to your account and encouraging them to take advantage of AI-focused training, you’re helping your organization build critical AI fluency. From understanding how AI works on the Now Platform to identifying new opportunities to automate, simplify, and scale work.

Growing the number of active learners isn’t just about participation. It’s about preparing your workforce with the skills they need to confidently use AI, drive smarter decisions, and unlock the full value of your ServiceNow investment. The AI Readiness Program is designed to help you accelerate that journey by empowering more of your team to learn, experiment, and lead with AI.

To help your teams get started, we’re encouraging learners to enroll in our AI Essentials Path that covers courses such as:

ServiceNow University is redefining learning to unlock the tech skills of tomorrow, today.

It's built around you - whether you're a customer, partner or employee:

Predictive, with AI-powered recommendations that help you grow
Personalized, with learning journeys aligned to your role, skills and career goals.
Pertinent, so you always have the right learning experience at your fingertips - whether it's a quick explainer or a deep dive.

And served up at the point-of-need, so you get what you need, when you need it.

Enroll your teams in ServiceNow University