Josh Newman spends his time on a question most organizations are still figuring out how to answer: are we ready for what's next? As VP of Workforce Skills & Talent Readiness at ServiceNow, he's building the intelligence infrastructure that connects skills data, AI capability assessments, and workforce signals to ensure every employee, customer, and partner has a clear pathway to keep pace with how AI is changing work.

Before ServiceNow, Josh led global people strategy at WPP, where he mapped the real impact of AI across 85% of roles, and earlier launched Walmart's first global employee value proposition and represented the company on the World Economic Forum's Future of Work task force. He's a frequent speaker on how AI is reshaping jobs and what it actually takes to prepare.