Full Name
Kaylene Jones
Job Title
Senior User Adoption Lead (APAC)
Company
ServiceNow
Speaking At
Speaker Bio
Kaylene has led multi‑million‑dollar digital transformation programs across diverse industries and is known for bridging the gap between technical teams and business users to drive adoption, alignment, and business results.
A passionate educator and change leader, Kaylene delivers practical, engaging talks and training grounded in Agile, ITIL, and Prosci methodologies, with a clear mission to help professionals use AI responsibly and impactfully.
A passionate educator and change leader, Kaylene delivers practical, engaging talks and training grounded in Agile, ITIL, and Prosci methodologies, with a clear mission to help professionals use AI responsibly and impactfully.