Name
Built Together, Built to Last: How One Family Turned Learning into a Legacy
Date & Time
Tuesday, August 4, 2026, 9:00 AM - 9:30 AM
Speakers
Santi Lauw, Tansaga Technologies
Stacey Conner, ServiceNow
Henry Hartanto, Tansaga Technologies
Harry Hartanto, Tansaga Technologies
Stacey Conner, ServiceNow
Henry Hartanto, Tansaga Technologies
Harry Hartanto, Tansaga Technologies
Description
Santi Lauw and her sons, Harry and Henry Hartanto, aren’t just building a business—they’re building a legacy, fueled by continuous learning through ServiceNow University. In this session, they share the ServiceNow University journeys that shaped their practice, the milestones that propelled their growth, and how AI is transforming how they serve customers today. Their story proves that when a culture of learning runs in the family, there’s no ceiling on what’s possible.
Location Name
Americas
Virtual Session Link