Name
To AI or Not to AI — That's Actually the Right Question!
Date & Time
Tuesday, August 4, 2026, 9:00 AM - 9:45 AM
Speakers
Description
Does your workflow really need AI? This session cuts through the noise to help you build use cases that deliver real value—showing how context-aware AI and deterministic workflows work best together. The key is knowing when to use each.
Using ServiceNow’s AI platform, we’ll explore how to sense signals, decide with confidence, act at scale, and govern responsibly—brought to life through a real customer example.
Location Name
Americas
Virtual Session Link