Name
Early Implementation Stories of AI Control Tower
Date & Time
Tuesday, August 11, 2026, 1:30 AM - 2:00 AM
Dhruv Gupta
Description

A candid customer story of implementing AI Control Tower—from experimental Phase 1 to production-ready Phase 2. Covering CMDB data model constraints, avoiding the customization trap, turning Risk & Compliance into collaborators, and using the platform as your EU AI Act compliance blueprint.

Whether you are a Platform Owner, a member of an AI Center of Excellence (CoE), or a Risk Manager, this session provides a practical, real-world roadmap for building an AI ecosystem on ServiceNow that is not only powerful but also secure, compliant, and built for the future.

Location Name
Europe, Middle East, Africa
Virtual Session Link
Session Type
Class