Name
Beyond Technical: The Skills That Will Define ServiceNow Careers in the AI Era
Date & Time
Tuesday, August 4, 2026, 2:30 PM - 3:00 PM
Jamie Schroder
Description

AI isn’t replacing ServiceNow professionals—it’s reshaping what makes them valuable. As AI takes on technical tasks, success depends on critical thinking, systems thinking, and articulating business value. This session explores this shift, with a framework for skills AI amplifies vs. replaces, real examples, and actionable strategies for developing these capabilities in early-career professionals (including programs like Architecture Excellence). Whether you're leading talent development, managing platform teams, or planning your career trajectory, you'll gain a practical roadmap for staying valuable in an AI-augmented world.

Location Name
Americas
Virtual Session Link
Session Type
Class