ServiceNow recognizes the impact that our platform and others in the cloud space are contributing to the shift in demand for jobs. SaaS is fluid and therefore, a key disruptor to traditional roles and skilling needs.

Recently, we've seen the shift for talent demand accelerate in new directions, following the pandemic as well as the advancement of AI, augmentation and the automation of tasks. And yet new platform products and capabilities are creating huge opportunities for new specializations and future in-demand jobs all the time.

While tech-skills demand growth is universal, crucially not all markets are reporting the same trends.

As a key initiative of RiseUp with ServiceNow and in collaboration with our data analytics partner Pearson, we’ve conducted research into the potential impact of AI and job task automation on the future demand for skills and jobs over the next 5 years.

The following reports provide a deep-dive view of the key workforce market trends generated through the data, particularly in relation to the ServiceNow ecosystem. It is published as a guide for customers and partners to enable you to leverage the talent resourcing opportunity that AI and automation will bring to the regional workforce market.

Further information about RiseUp with ServiceNow can be accessed here