Many of the professionals building real-world ServiceNow success come from nontraditional paths. Career changers, veterans, educators, and caregivers bring skills the org didn't know it needed, yet that experience often gets discounted. Impostor syndrome fills the gap, leading to hesitation, underselling, and missed opportunity.
This session breaks that cycle. It covers recognizing impostor syndrome and interrupting it, reframing transferable skills through real examples from non-obvious backgrounds, and structuring career conversations that build visibility and growth. Participants leave with a personal exercise, a translation formula for career conversations, self-assessment questions to dismantle the impostor narrative, and tools for translating their experience into the skills, language, and visibility that support growth within the ServiceNow ecosystem.

Ideal for: individual contributors, career changers, people managers, and anyone who has thought "I'm not sure I belong here."