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A risk I’m glad I took: Leveling up my AI fluency. I’ve been using AI for a while. But honestly? I was only scratching the surface. As a creative brain, I wanted to actually understand how it works. Not just use it, but unlock a new level of intentionality in how I work.

So I took the risk and set a goal: become genuinely more fluent in AI. I took courses on AI models and core concepts. I pushed myself to learn something new every day. And boy, have I learned a lot...

#LearnOutLoud @ServiceNow

One thing I’m learning right now is just how quickly AI is moving from possibility to real business value. I understood the potential, but underestimated how fast that shift would happen. It’s made me rethink how I approach my own learning.

If you’re starting your ServiceNow learning journey today, put AI right alongside the fundamentals—part of the foundation from the start. The goal isn’t to have all the answers, but to keep learning, adapting, and growing. 

#LearnOutLoud @ServiceNow

After the campaign concludes, we’ll review submissions and select up to five standout stories for a dedicated feature on the ServiceNow University blog in 2027. Selected participants will be notified by December 18, with the potential for select stories to receive additional spotlight opportunities. 

Yes, you can! Learn Out Loud is about growth in all its forms. Share a lesson, experience, accomplishment, or perspective that could help someone else grow. Just remember to use #LearnOutLoud and tag @ServiceNow so we can find your post.

Not at all. The graphic is there if you want it, but you’re encouraged to share your story in whatever format feels most natural to you.