KC Vlah is Vice President of Global Learning & Development Program Success at ServiceNow, where she leads global teams driving the strategy, execution, and business impact of enterprise learning programs across go‑to‑market, leadership, and role‑based enablement. Her organization is focused on building scalable, outcome‑driven learning experiences, with a strong emphasis on accelerating AI readiness through practical, role‑specific AI learning and adoption at scale. She partners closely with leaders across the business to ensure AI learning initiatives translate into real productivity, confidence, and on‑the‑job impact.

She brings more than two decades of experience leading learning and enablement organizations, including senior leadership roles at Salesforce and Microsoft, where she built and scaled global education programs for employees, partners, and customers.